Shipping policy

Shipping & delivery

Our Paw & Cosy Print Kits are dispatched directly from our overseas fulfilment partner. Available destinations and delivery charges are shown at checkout before you pay.

Estimated transit times

• United Kingdom: approximately 6–13 days after dispatch.
• United States: approximately 8–13 days after dispatch, where shipping is available at checkout.

These are current supplier shipping estimates, not guaranteed arrival dates. They do not include order processing before dispatch. Delivery can vary by address, customs checks and carrier delays. If you need your kit for a particular date, please contact us before ordering.

Tracking your order

We will email tracking details when your order is dispatched and tracking becomes available. Tracking updates may take time to appear.

Questions or delays

Email pawandcosy@gmail.com with your order number if you need help or your delivery is delayed. Please check your delivery address carefully before ordering and contact us promptly if it needs correcting.

Any delivery arrangements remain subject to your statutory consumer rights. For returns, damaged items or incorrect orders, please see our refund policy.